Updated as of 27 March 2024
We are committed to protecting your privacy in connection with your use of the website daytrip.com, and other websites, applications and booking tools operated by Daytrip, as identified below (collectively, the “Platform”) governed by Daytrip’s Terms of Use available from https://daytrip.com/terms (“Terms”). The “Platform” further includes any third party websites, applications or booking tools in cooperation with Daytrip, which refer to the Terms or which refer to Daytrip as the ultimate provider of booking services (“Third Party Platform”).
If you are booking a trip that will take place anywhere except in the U.S., then “Daytrip” shall mean DAYTRIP EUROPE LTD, 41 Devonshire Street, London, United Kingdom, W1G 7AJ, which operates in and from Czechia through its registered branch DAYTRIP EUROPE Ltd - odštěpný závod, Id. No. 06160531, Běhounská 5/18, Brno-město, 602 00 Brno, Czechia (further also as “Daytrip Global”).
If you are booking a trip that will take place in the U.S., then “Daytrip” shall mean Intercity Transfer Services US, Inc., a Delaware corporation, 838 Walker Road Suite 21-2, Dover, Delaware 19904 (further also as “Daytrip US”).
Please read this Privacy Policy to learn how we process your personal data if you are a User (as defined in the Terms) or a Passenger (as defined in the Terms) or a Travel Agent (a person ordering the Transport Services (as defined in Terms) for a commercial use on the basis of a separate agreement between Daytrip and Travel Agent). This document also provides important information about your rights, including how to reject newsletters.
The controller of your data is the respective Daytrip company, as an operator of the Platform and the Driver (as defined in the Terms), as a provider of Transport Services (as defined in the Terms) which you are booking, if applicable (Daytrip and the Driver further referred to as “Data Controller”). You may reach each Data Controller at their registered address or at the email daytrip@daytrip.com.
(1) To provide the Booking Services: We process your data in order to fulfill our contractual obligations to you under the Terms. This includes an obligation to connect you as the User with the Driver; to send you notifications about your booking. This is the fulfillment of the contract between you and Daytrip. For this purpose, we may use your data that you have provided to us or will provide in the future by ordering or using the Booking Services.
(2) To send newsletters: If you make a booking and have not refused receiving newsletters, Daytrip may occasionally send you such a newsletter because it is our legitimate interest.
(3) To protect our rights: We may need to process your information to claim or protect our rights.
(4) To promote our Booking Services, Transport Services and the Platform.
(5) To improve our Booking Services, Transport Services and the Platform.
(6) To analyze and optimize our marketing efforts.
Cookies Policy
Data according to subparagraph (1) and (A) - provision of services - will be processed until the Booking Services and Transport Services are fully completed and there are no outstanding obligations. We will keep your Account active until you ask us to delete it.
Data according to subparagraph (2) - sending newsletters - will be processed until you refuse receiving newsletters.
Data according to subparagraph (3), (4), (5), (6) and (B) - protection of our and the Driver’s rights and promotion and improvement and marketing of our services - will be processed until the legitimate interest lasts.
We may transmit your data to Drivers and to our suppliers who provide us with IT, marketing and other support services, always in accordance with the above-mentioned purposes. If we transmit your data outside of the EU, protection of the data will be ensured under standard contractual clauses. Additional information may be obtained on the European Commission's websites. We may transmit your data to authorities, to the extent required by applicable laws.
Legal rules on personal data protection guarantee you various rights in the area of personal data protection: To the extent guaranteed by legal rules on personal data protection - especially GDPR – You may request access to your data from us (information about what your specific data we process and how do we work with them); you may request restriction of the processing your data (which means that we do not delete the data but we will not work with them); you may request data deletion and correction (always if the legal conditions are met); and you also have the right to object to the processing of data and you may exercise your right to data portability. To exercise any of these rights, contact us via the contact details stated above - the easiest way is to send us an email to daytrip@daytrip.com and we would be glad to help you exercise your rights. If you believe that we are violating legal rules by processing your personal data, you have the right to lodge a complaint with the national supervising authority.
Objections against processing:
If you do not want to receive our newsletters, you may refuse them using the link in each newsletter or send us an email. You may also refuse other processing based on legitimate interest.
Under the California Consumer Privacy Act ("CCPA"), Daytrip and Drivers are required to inform California residents who are Users or Passengers about the categories of personal information we collect about you and the purposes for which we will use this information. We collect information which the User gives us at the booking, in particular User’s email address, Passengers’ names and contact details and details about the booking, in particular departure and destination details, stops and pricing and payment details. We use and disclose the personal information we collect for our business purposes as identified in the CCPA for communicating with you about the Services as well as for legal compliance, performing services, internal operations, protection against security incidents and activities to improve and maintain our business. California residents have the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information, subject to certain restrictions. We do not, and will not, sell your personal information.
We may change this Privacy Policy from time to time. If we make any changes to this Privacy Policy, we will add or change the “Updated as of” date at the top of the page. If such changes are material in nature, we may provide you with additional notice (such as adding a statement to our website or sending you an email notification).